At Resume Builder, all digital products and services, including resume and cover letter templates, are delivered instantly upon successful payment. As a result, we do not offer cancellations or refunds under any circumstances. All sales are final once the transaction is completed.
We encourage you to review the details of your order, including the template preview and terms, before proceeding with payment. If you have any questions, concerns, or need assistance, please contact our support team at support@resumebuilder.com or via our live chat before completing your purchase.
This policy is implemented due to the immediate digital delivery of our products. Once downloaded, the content is under your control, and we cannot retrieve or restrict its use. This ensures fairness to all users and protects the value of our offerings.
In rare cases of technical issues (e.g., failed download due to our error), please contact us within 24 hours of purchase with proof of payment. We may, at our discretion, offer a one-time re-download link or alternative resolution. This does not apply to user errors or changes of mind.
This policy complies with applicable consumer protection laws, including those under the Indian Consumer Protection Act, 2019, for digital goods. By purchasing, you agree to these terms. For disputes, refer to our Terms of Service.
Last updated: September 12, 2025. We reserve the right to modify this policy with notice.